Database Support
Ensuring the reliability and performance of your databases requires specialized training and constant attention. Utilizing Revere’s database support services frees up valuable internal IT resources so that they can focus on the strategic activities that drive your business. Drawing upon vast experience and in-depth industry knowledge, Revere’s database support experts work as an extension of your team to set up and manage your databases to achieve reliability, scalability and peak performance.
Technological expertise: Revere delivers outsourced database support rooted in ITIL best practices for the following database technologies:
- Oracle
- UDB/DB2
- Sybase
- Informix
- Microsoft SQL
- MySQL
Monitoring: The consistent performance of your databases is essential in today’s hyper-competitive environment. Revere’s monitoring services allow you to know about potential disruptions before they affect your users. By providing automated 24x7x365 monitoring, Revere delivers proactive troubleshooting and response for your databases.
Maintenance: Preventative maintenance is the foundation of highly available and secure databases. Revere’s proactive and comprehensive approach to database maintenance includes installation of patches and upgrades, backup verification and management services.
Support: Your databases house information that is vital to the success of your business. Revere’s database support services keep this critical information safe, secure and consistently available to users throughout the enterprise. Our flexible model provides economical, customized solutions to your fluctuating support needs.
Program management: Your business needs change quickly, and your databases have to keep pace. Revere’s highly trained database administrators work to ensure that each database is continuously optimized to meet the evolving requirements of the applications it supports. We provide the processes and communication to support the seamless evolution of your databases and the growth of your business.