Healthcare Success Story

Post-Merger Integration Strategy for One of the Largest
Pharmaceutical Benefits Managers

Business Situation

• The client is a nation-wide pharmaceutical benefits manager with an aggressive growth strategy.

Key Issues

• The client recently acquired a $2B specialty pharmacy company to expand prescription fulfillment business lines
• The client’s order-to-cash process was enabled through a mix of custom solutions
• Home delivery, specialty pharmacy, and specialty distribution systems contained legacy and custom developed applications running the order-to-cash process.
• Unique business models existed in specialty pharmacy specific to major medical claims management and clinical patient management and compliance
• Unique business models existed in the patient assistance program (PAPs) administration and setup.
• The client also had rapid growth projections of new solution offerings, specifically in specialty pharmacy business.

Outcomes

• The Revere Group leveraged its Post-Merger IT Integration Planning Methodology to develop and deliver solutions across the enterprise order-to-cash process.
• The Revere Group developed an IT architecture framework, and created use cases using Rational Unified Process (RUP) methods. This allowed the client to capture business requirements of operations for IT development and optimization.
• Revere also led and facilitated a rapid post-merger integration engagement that defined strategic options to reduce IT total cost of ownership for these systems, and provide focus in the IT organization on a common system and future enhancements.