Healthcare Success Story

Microsoft BizTalk integration of multi-vendor EMR/Revenue Cycle Solution

Business Situation

• The client is a leading not-for-profit addiction treatment center.
• The client’s leadership team selected a multi-vendor solution to replace HIS due to a specific requirement needed to support the organizations Revenue Cycle management and Clinical EMR functions.

Key Issues

• The organization did not have the technical and project management skills to implement an integrated solution.
• The current EMR was paper-driven and did not offer automated system alerts/reminders.
• Billing and ancillary charge capture processes were performed manually.
• Management reporting was limited and cumbersome.
• The client’s legacy HIS system (SATIS) was no longer being supported.
• Staff members were duplicating data-entry into multiple systems in admission and insurance-related data.
• The client had a limited budget and narrow IT skill sets within the organization.
• There was an overall lack of knowledge with integrating HL7 transactions between clinical and revenue cycle systems.

Outcomes

• The Revere Group developed and executed an integrated implementation plan that supported an integrated approach for vendor-specific design, configuration/testing, and deployment for 3 vendor solutions.
• Revere also established a future state solution roadmap that identified vendor modules, core processes, and integration points using a multi-vendor solution.
• The client now has improved manual EMR-related processes to leverage the strategic investment.