Healthcare Success Story

Replacing an Outdated Legacy System for a Large Integrated Health Delivery Provider

Business Situation

  • The client is a large Integrated Health Delivery System that has 26,000 employees, 13 hospitals, and hundreds of other sites.
  • The client requested assistance with the selection of new General Ledger (GL) and Human Resource (HR) systems to replace its outdated legacy systems.
  • The Revere Group had been retained to evaluate requirements, facilitate system vendor interviews, and provide guidance for the best system replacement choices.

Key Issues

  • The client’s heavily modified systems could not keep pace with their significant growth and subsequent system requirement changes.
  • As a result, significant manual and ad hoc processes have been implemented as “workarounds,” including Excel-based spreadsheets and internally designed web-based solutions.

Outcomes

  • The client became highly educated about the ERP market.
  • The client was able to make clear decisions about the vendors involved.
  • A vision was obtained about what their leading practices will be with regard to ERP system related processes.