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The Distribution Dilemma

What’s an Insurer to do? On the one hand there appears to be an ever creeping erosion of the market share of insurance products sold through agents. On the other hand, most companies have huge investments in their agent force and still receive the great majority of their premium income from agent cultivated business. For most companies the path forward lies somewhere in the middle. The key is a deep understanding of market dynamics especially as it impacts your specific target markets.
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Go With the Flow: A New Design Paradigm

Most of us work in companies that are highly dependent on legacy systems. These systems handle all the heavy lifting within our industry from policy issuance to policy administration to claims processing. Over the past few years a lot of effort has been expended on determining the best way to replace these antiquated legacy systems and much of this effort has revolved around determining whether the best path forward should be centered on a Packaged Solution or a Custom Solution. This is not the most appropriate place to start. Download the whitepaper to read more

How to Improve Claims Operations, Reduce Costs and Implement Best Practices

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