Since Y2K, many healthcare organizations have spent millions on information technology — first on an ERP replacement and most recently in pursuit of Computerized Physician Order Entry (CPOE) and Electronic Medical Records (EMR). The magnitude of these investments has dramatically increased the expectations among healthcare leaders regarding the capabilities of these systems. Still, with the wealth of data in the healthcare system, many organizations struggle to provide basic information to the myriad of internal and external stakeholders.
What is information and how is it different from data? Information is relative to the function of the person in the organization who is viewing it. Information, then, is data that is available in a meaningful way, at an appropriate time, to a person for whom it is relevant. Creating more of it requires a better understanding of the needs of the users of the information, including:
- Where is the single source of truth for a particular subset of data?
- How can the data model of the organization be leveraged to provide correct information in time for it to be acted upon immediately and not after the fact?
Information Management (IM) is the discipline to establish enterprise guidelines, tool sets, systems, and architectures to get the expected value out of the major investments that have already been made. Whether it involves an enterprise data warehouse, the configuration of a core system data mart or the consistent deployment of report writing tools, Revere can help you establish an IM road map and implement the supporting technology for success.