Overcoming challenges requires a plan. In the quest to align IT strategy with business objectives, Revere’s Business Consulting services provide healthcare clients with the strategic direction and effective solutions that are key to achieving their goals. Whether you are going from good to great, acquiring a new entity, or part of an operational turn-around, we can help you get focused.
IT Strategy
Technology plays a vital role in shaping the success of today’s healthcare organizations. Revere can help you develop and implement a winning IT strategy, from baseline assessments and vision mapping to actionable planning, and elevate your organization to achieve its optimal performance level. We’ve helped clients from around the world create an IT strategy that meets their organizational objectives – whether that entails delivering mission-critical information faster to improve patient care, contain costs, increase membership or advance advocacy goals. Read more about one of Revere’s Healthcare IT Strategy engagements.
Learn more about our Strategic IT Planning (PDF)
System Evaluation and Selection
In a world of highly complex, global operations, healthcare organizations increasingly rely on packaged software components to enhance or extend their enterprise solution models. Revere offers a unique blend of industry understanding and vendor specific expertise in evaluating and selecting information systems. Our proven Clarity Session assembles stakeholders from across your organization to synthesize business needs and align objectives, ensuring requirements are understood prior to selection and strategic decisions are reached in a timely manner to achieve a successful implementation.
Learn more about our expertise in system evaluation and selection for the Insurance and Manufacturing & Distribution industries.
Organizational Change Management
In today’s organizational culture, overcoming barriers to change can thwart even the most welcome advancements. It is not enough to just manage change, it must be integrated into your business culture for enduring success. This is especially true in several segments of the healthcare industry which are simultaneously not-for profit and high tech; innovative and academic. Revere understands that the success of any new initiative depends as much on how well it is embraced by staff, as it does on the skill and engineering of the solution itself. We provide our healthcare clients with Organizational Alignment, Change Management and Learning Solutions services to facilitate the successful adoption of any change as well as streamline a more successful internal transformation.
Learn more about Revere’s Organizational Change Management services
Project/Program Management
Thorough, attentive planning and management are integral to strategic program implementation. Revere’s consultants are experienced in handling enterprise-wide projects, providing a proven team to help your organization execute strategic initiatives within fiscal and temporal boundaries.
Learn more about Revere’s Project Management Office services
Information Management/Business Intelligence
Since Y2K many healthcare organizations have spent millions on information technology — first on an ERP replacement and most recently in pursuit of Computerized Physician Order Entry and Electronic Health Record. The magnitude of these investments has dramatically increased the expectations among healthcare leaders regarding the capabilities of these systems. Still, with the wealth of data in the healthcare system, many organizations struggle today to provide basic information to assist the myriad of internal and external stakeholders. Information Management (IM) is the discipline to establish enterprise guidelines, tool sets and architectures to get the expected value out of the major investments that have already been made. Whether it involves an enterprise data warehouse, the configuration of a core system data mart or the consistent deployment of report writing tools, healthcare organizations will benefit from having a road map for their IM capabilities. Revere’s Healthcare team works in tandem with our Business Intelligence practice to establish a road map, then deliver the right blend of custom and packaged information management solutions to clients like one of the nation’s largest healthcare insurers.
Learn more about Healthcare Information Management (PDF)
Process Improvement
Is it possible for any size organization to achieve a new level of service delivery? The challenge is that without a sound, effective process in place even the most advanced systems cannot improve a healthcare organization’s capabilities. At Revere, we ensure that the best new solutions are developed on a foundation of optimized process that is aligned with the strategic intent of your enterprise.
Revere selectively employs Lean Six Sigma methodologies for healthcare to maximize value and eliminate activities that detract from the core business process. We focus on streamlining departments and simplifying operations by removing redundant process steps, so healthcare clients are better able to remain focused on their customers (patients, physicians, employees) not process. This results in reduced wait times, increased inventory turns and faster turnaround time to improve revenue streams, customer satisfaction and staff morale.
Labor Cost Management
For many healthcare organizations, labor constitutes a large portion of the operating budget (as high as 75%). Due to the complexity of FLSA, many of these entities generally err on the side of being conservative, which often means hourly employees are overpaid. Through the intelligent automation and integration of payroll processes (i.e. time and attendance, HR/payroll, benefits, etc.), our clients can realize payroll savings of 1% to 5%. Somewhat unique to healthcare, Position Control is a process that measures labor cost by tracking approved positions as proxy for actual labor costs. Revere understands the nuances of Position Control and can work with you to design an effective solution, often using the ERP software that you presently operate. Labor Cost management can be a quick win for your organization just as it was for a large regional health system (view case study) who engaged our Labor Cost Management services.
Learn more about our Labor Cost Management services (PDF)
Supply Chain Optimization
After labor expenses, supply costs are typically the second largest controllable item for a healthcare provider organization. At Revere, we understand the supply chain continuum – from manufacturer to end-user – and employ a comprehensive approach to reviewing your current procurement, contract management and payment systems.
For organizations who are looking to move from good to great in this discipline, we identify where system functionality issues allow expenditure dollars to leak from your organization, and then deliver proven solutions to ensure an appropriate level of control is applied to your supply chain spending. Without changing their clinical ordering preferences, our clients have typically realized a quantifiable R.O.I. between .5% and 2% of their current purchase order spending.
Merger Integration Services
With our unique balance of industry and technology along with a focus on fast-growing companies, Revere is highly qualified to assist in the integration of the operations of a newly acquired entity. From program management, to process redesign, to technology migration and infrastructure, Revere can help you accelerate the benefits you expected as we did with a national provider of direct to consumer medical supplies and pharmaceuticals (view case study).
CIO Advisory Services
Revere provides IT guidance for healthcare professionals with a variety of system needs. From interim and fractional CIO support, to part-time coaching for a CIO new to the industry or to a particular healthcare organization, our skills and experience are leveraged into advisory service offerings designed to meet your needs. From serving as your CIO to supporting an Information Systems Director, we can guide and support the most strategic planning to managing daily operations.